Legal
Health & Safety
A good treatment starts with a safe one. Here is what we ask of you, and what you can expect from us.
Tell us before we begin
Please let us know about anything that could affect your treatment. This helps us choose the right oils, pressure and approach.
- Pregnancy.
- Recent surgery, injury or ongoing pain.
- Allergies or sensitive skin, especially to oils, creams, nail products or hair colour.
- Any medical condition, or if a doctor has advised you to avoid certain treatments.
When we may change or decline a treatment
If something in your health or skin makes a treatment unsafe, we may adjust it, suggest another option, or ask you to check with your doctor first. We would always rather be careful.
If you feel unwell
If you have a fever, a contagious illness, or a skin infection, please reschedule. It protects you, our team and other guests.
Comfort during your visit
Speak up at any time if the pressure, temperature or anything else is not right. You are in control. We will adjust or stop whenever you ask.
Cleanliness
We use clean linen and towels for every guest, and we keep treatment rooms, surfaces and tools clean between visits.
Professional conduct
All treatments are professional and non-sexual. Any request or behaviour that crosses that line will end the session at once.
After your treatment
Some people feel light-headed or very relaxed afterwards. Take your time getting up, drink some water, and avoid driving until you feel steady. If you notice a reaction in the hours after a treatment, contact us.
Contact
Questions about safety? Reach us on 0307 4402401 (call or WhatsApp) or jadesspa121@gmail.com.