Legal
Privacy Policy
We keep this simple. We only ask for what we need to look after you, and we do not sell your details.
What we collect
This website has no account, no sign-up and no contact form. We only receive information when you choose to message, call or email us. That can include:
- Your name and phone number, so we can confirm a booking.
- The treatment, day and time you would like.
- Anything you tell us that helps us look after you, such as an allergy, an injury or a preference.
How we use it
We use your details to confirm and manage your booking, to prepare your treatment safely, and to answer your questions. We do not use them for anything unrelated.
Who sees it
Our team sees what you send us, and only as far as needed to serve you. We do not sell or rent your details.
When you message us on WhatsApp, the conversation also passes through WhatsApp, which has its own privacy terms. The same goes for email providers and your phone network.
This website
The site is hosted on Vercel, which keeps standard server logs such as IP address and browser type to keep it running and secure. We use Google Analytics and Google Tag Manager to understand how visitors use the site. Google may collect technical data when a map is shown on the page.
How long we keep it
We keep booking messages only as long as they are useful for your care and for running the spa, then we delete them.
Your choices
You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Just message us and we will deal with it.
Children
This site is meant for adults. If someone under 18 visits, a parent or guardian should make the booking.
Changes to this policy
If we change this page we will update the date at the top.
Contact
Questions about your privacy? Reach us on 0307 4402401 (call or WhatsApp) or jadesspa121@gmail.com.